Support

Write to support@wontfit.app and a person answers, usually within a working day. Say which device you are on — iPhone, iPad, Android or the web — and, if something went wrong, what you were doing when it did.

Plus: cancelling, and what you were charged

Plus renews automatically until you cancel it, and you cancel it where you bought it:

• iPhone or iPad: Settings → your name → Subscriptions → Won't Fit.
• Android: Google Play → your profile → Payments & subscriptions → Subscriptions.
• The web: in the app, Account → Manage subscription.

Plus stays on until the end of the period you paid for. Refunds for App Store and Google Play purchases are handled by Apple and Google; for the web, write to us.

Plus is not showing on a device

Sign in with the same account on every device: Plus belongs to the account, not the phone. On iPhone, iPad or Android you can also open the plans and tap Restore purchase.

Deleting your account

In the app, open Account and choose Delete account. It removes the account and the rooms synced to it straight away. Rooms that were only on your device stay there until you delete them. The privacy page says what happens to everything else.

Everything else

The terms of use and the privacy policy are written to be read. Won't Fit is made by BIT1 LLC, Washington, USA.